For Hospitals
Discharges and Placements
Made Easy
Decrease length of stay, reduce workload for RN Case Managers and Discharge Planners, free up acute beds, and improve outcomes with a live placement desk that knows regional availability in real time.
What changes
Built for RN Case Managers and Discharge Planners
Real-Time Bed Availability
Stop wasting time on the phone. Instantly view real-time bed availability across all post-acute care levels.
- Independent
- Assisted Living
- Adult Foster Care
- Memory Care
- Respite
- Sub-Acute Rehab
- Psychiatric Beds
Streamlined Discharge Coordination
The OpenBed software streamlines the discharge process by putting control back into the hands of hospital RN Case Managers and Discharge Planners. Through the platform, they can directly input the estimated discharge date and the exact dates and times a patient is available for their post-acute assessment. Community assessors can then instantly view and select the time slot that works best for the patient and care team. This real-time coordination eliminates endless games of phone tag, reduces delays in care transitions, and ensures a smoother, more collaborative discharge experience for everyone involved.
Secure Referral & 48-Hour Response
Our HIPAA-compliant OpenBed software accelerates the transition of care by allowing discharge planners to securely upload full referral packets for community review. Assessing facilities can ask clarifying questions directly through the secure platform, keeping all communications centralized and protected. To actively reduce patient length of stay and eliminate unnecessary hospital days, receiving communities must respond to your referral within a strict 48-hour window. This automated accountability ensures faster placements, optimizes hospital throughput, and safeguards patient data every step of the way.
OpenBed Advisors by Your Side
Navigating complex placement decisions is easier with OpenBed Advisors by your side. Our dedicated team is always available to support your discharge planning efforts by meeting directly with patients and families in the hospital to answer their questions and ease their anxiety. We actively guide them through the next steps by scheduling community tours and personally accompanying families to ensure the right questions get asked. Partner with us to streamline your workload, support anxious families, and facilitate faster, more confident post-acute placements.
Use cases
Let’s Rip the Band Aid Off
ER Hand-Offs
At OpenBed we believe senior care deserves lasting solutions, not temporary fixes. We do not just put a band-aid on the problem; we solve it by actively working alongside the patient and their family. Together, we put every necessary resource in place to help seniors either remain safely in their own home or transition smoothly into their forever home (Independent, Assisted Living, Adult Foster Care, Memory Care, or Skilled Nursing).
Discharging a Vulnerable Patient
Our dedicated Case Managers meet face-to-face with patients and families before discharge to build a personalized next-steps plan. We then maintain continuous contact to answer questions, troubleshoot challenges, and provide ongoing support. Whether your patient's goal is to stay safely at home or transition to a senior living community that perfectly meets their care needs, we are with the patient and family every step of the way to help reduce re-admission.
How it works
No time to deal with it.
Simplify your discharge process.
Send a referral and we will take it from here. Hospital discharge planners and case managers can instantly lighten their workload by partnering with us for patient transitions. We adapt to your preferred workflow — call, fax, or use our secure portal — so the referral process is as fast and effortless as possible.
Phone
Call us directly at (616) 916-0540 for immediate placement coordination.
Fax
Send clinical documentation to (616) 459-0511 for rapid review.
Upload
Submit your full referral packet directly through our 100% HIPAA-compliant platform.
Once you submit the information, our team immediately takes ownership of the transition, contacts and coordinates with the patient and family within 24 hours, and secures the post-acute placement so you can focus on your next patient.
Bed types
Every level of post-acute care.
Whatever the chart says, we have the bed. Our network spans the full continuum — so you don't have to call five places to find one.
Skilled Nursing
Long-term clinical care with full nursing oversight.
Sub-Acute Rehab
Post-acute recovery with hospital coordination.
Memory Care
Specialized environments for dementia and Alzheimer's.
Assisted Living
Daily living support with dignity and autonomy.
Psychiatric
Compassionate, specialized behavioral health placement.
Hospice
Comfort-focused end-of-life care, at home or in residence.
Stories
What our professional partners are saying about OpenBed.
"Two weeks ago I met with an assisted living community that had 10 OpenBeds. Within just two weeks of going live, 9 of those beds have been filled — every referral inside their admission criteria."
OpenBed
From the field — Grand Rapids
"I would have floundered through the system aimlessly without you. You spent countless hours and weekends to help me and my family and went above and beyond what anyone could expect."
T.T.
OpenBed Client
Accelerate your discharge timeline with a seamless patient handoff.
Sending a referral is easy:
- 01
Send
Email, fax, or securely upload your referral packet to us.
- 02
Connect
Our placement team contacts the patient and family within hours.
- 03
Track
Receive real-time status updates.
We manage the senior living transition entirely, keeping your case tracking seamless and your workload lighter.